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A subtitle app service for customers with hearing impairments

A subtitle app service for customers with hearing impairments

We are pleased to offer a subtitle app service for customers with hearing impairments. In previous years, our Kabuki Performance for Beginners in June provided portable subtitle devices for a fee. This year, however, we are excited to offer the service free of charge through a subtitle app available in both Japanese and English.
Additionally, the service will now be available for seven days, including weekdays, instead of just two days as in the past. You can easily access the service by installing the subtitle app on your smartphone or other devices. We encourage you to give it a try!

★Summary of the service★

**Performance**

Kabuki Performance for Beginners in June

**Dates**

June 15 (Sun.) - June 21 (Sat.), 2025
*No performance on June 16 (Mon.)
*Performance will be held as Discover KABUKI on June 20 (Fri.)

**Venue**

Sunpearl Arakawa (Large Hall) Access

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**Curtain Time**

11:00 a.m. except on June 20 (Fri.)
2:30 p.m.
7:00 p.m. *only for "Discover KABUKI" on June 20 (Fri.)

**Program**

Part I: Guidance "How to Appreciate KABUKI"
Part II: Experience the live performance of Kabuki masterpiece "Tsuchiya Chikara"
For more information, please refer to this website.


※Discover KABUKI - A Beginner's Guide to Kabuki Performance for International Audiences

- June 20 (Friday) at 2:30 p.m. and 7:00 p.m.
This performance is particularly recommended for international audiences.
*Audio guide: Available for free in English and Japanese. Click here for details of an audio guide.
*Subtitles: Available in English and Japanese. Displayed on screen above and beside the stage.
*Subtitle app: You can read each line of the performance so that you can enjoy the show smoothly.
*Multilingual booklet: Available for free in English, Simplified and Traditional Chinese, Korean, French, Spanish and Japanese.


★Customer feedback★

We have received feedback from customers who have used portable subtitle devices:
- "Without subtitles, I couldn't understand the lines or the story at all; I just watched the movements and the situation. Using the portable subtitle device made it really fun!"
- "More than anything, I'm happy that I could understand the lines!"
- "I think portable subtitle devices are recommended for people who find kabuki difficult and don't understand what they're saying."
- "I believe portable subtitle devices are very convenient not just for people who can't hear, but also for those who can."
*The above comments are from customers who used portable subtitle devices through last year. We encourage everyone to take advantage of this opportunity!

★Information about the subtitle app (please download in advance)★

You can enjoy the show smoothly by downloading and setting up the following app in advance on your smartphone, etc.
Depending on the venue, the signal may be poor, so we recommend downloading it in advance.
※Downloading the app is free, but you will be responsible for any data charges incurred when installing or downloading content.
Move to external site.

Android [Google Play]
https://play.google.com/store/apps/details?id=jp.eggm.earphoneguide&hl=en

iPhone [App Store]
https://apps.apple.com/jp/app/eg-g/id1635699660?l=en-US

This app can be used in areas with no signal reception as long as the subtitle app has been downloaded.
During the performance, please set your device to airplane mode and ensure that all sounds, including alarms, are turned off. The method for activating airplane mode varies by device, so please check the instructions in advance.
Click here for detailed instructions.
Inquiries about the subtitle app
Earphoneguide Co., Ltd.: e_eigyo@eg-gm.jp