Japan Arts Council

COVID-19 Safety Guidelines

To ensure the safety of our guests, performers and staff, our theaters have implemented COVID-19 infection prevention measures.
Please read through the guideline below before your visit.

National Theatre

Guidance for the Visitors

  • Please refrain from attending if any of the following applies:
    • - Your body temperature measures 37.5℃ (99.5℉) or higher or higher than your normal temperature;
    • - You are experiencing symptoms such as cough and/or sore throat;
    • - Within the previous two weeks you have visited any countries/regions for which entry restrictions or a quarantine period after entry are required by the national government.
  • No entry without wearing a mask. Please ensure thorough implementation of coughing etiquette.
  • Please comply with hand hygiene recommendations for hand washing and sanitizing.
  • Please acknowledge that you may be requested to submit your name, contact address, etc. when purchasing at the ticket counter.
  • Temperature screening will be done upon arrival at the entrance of the theater. In cases of suspected infection, we may ask guests for an additional temperature/health check, or refuse entry of those with a temperature of 37.5℃ or higher. We will refund the full cost of the ticket for those who are denied to enter.
  • Your admission ticket will be visually checked by theater staff upon entry. Please detach your ticket from its stub and put it in the designated box.
  • Maintain a distance of at least one meter between yourself and others when queueing.
  • Please refrain from speaking loudly in the hall, lobby, etc. Please also refrain from conversing while seated, calling out to performers, etc.
  • The smoking area is closed for the time being.
  • Please refrain from eating in the hall and lobby. Please use the cafeteria and free rest area for meals.
  • Please refrain from waiting outside the stage doors to meet the performers and from making backstage visits and bringing gifts, etc.
  • The QR code of “COVID-19 Contact-Confirming Application (COCOA)”, issued by Ministry of Health, Labour and Welfare is posted in the lobby. We ask for your cooperation in registering the app designed to help reduce the spread of the virus.
  • Please turn off your mobile phone or smartphone during the performance. If you have the COCOA installed, please set the phone to silent mode.
  • When dining in a group
    Please note that the government has requested that “to prevent infection, when dining in a group, do it in a short time with a small number of people with whom you usually meet, family members, or close friends.”

Infection Control at the Theatre

  • The performers and staff undergo body temperature and health checks.
  • For the health and safety of all visitors and theater staff, staff members will be wearing masks and may wear gloves if necessary.
  • To control airborne droplet dispersion, face shields may be used. An acrylic panel or transparent vinyl sheet may be installed, if necessary.
  • Hand sanitizer dispensers will be installed at theater doors, lobby, restrooms, etc.
  • The layout and the number of tables and seats in the lobby will be modified to ensure social distancing.
  • Cleaning, sanitation and ventilation of the venue will be thoroughly implemented.
  • Nursing personnel will be on standby at the venue from the opening to the end of the performance. Please report to the theater staff in case of sickness.
  • The theater’s knee rug and cushion rental and shuttle bus services will be suspended for the time being.

If any persons should be found infected with the novel coronavirus at the venue, we will inform you via the Japan Arts Council website (https://www.ntj.jac.go.jp/), and by other means. Please acknowledge that your name and contact address, etc. may be submitted to the local public health center. Also, please keep a record of the date of your theater visit, the name of the program and your seat number for your own reference.

Click here for more details. (Japanese)

(Updated January 29, 2021)

National Engei Hall

The Hall will take prevention measure based on the ‘Guidelines on the Prevention of Novel Coronavirus’ by National Association of Public Cultural Facilities as well as the Japan Arts Council.
To secure appropriate spacing between seats in all directions, ticket sales will be limited less than normal capacity for the foreseeable future. Please know that other changes, such as an increase in sales capacity or a performance cancellation, also may take place depending on future developments.
We eagerly look forward to the cooperation and understanding of our customers in the thorough implementation of our infection prevention measures.

Guidance for the Visitors

  • Please refrain from attending if any of the following applies:
    • - Your body temperature measures 37.5℃ (99.5℉) or higher or higher than your normal temperature;
    • - You are experiencing symptoms such as cough and/or sore throat;
    • - You have close contact with people who are infected with novel coronavirus;
    • - Within the previous two weeks you have visited any countries/regions for which entry restrictions or a quarantine period after entry are required by the national government.
  • No entry without wearing a mask. Please ensure thorough implementation of coughing etiquette.
  • Please comply with hand hygiene recommendations for hand washing and sanitizing.
  • Please acknowledge that you may be requested to submit your name, contact address, etc. when purchasing at the ticket counter.
  • Temperature screening will be done upon arrival at the entrance of the theater. In cases of suspected infection, we may ask guests for an additional temperature/health check, or refuse entry of those with a temperature of 37.5℃ or higher. We will refund the full cost of the ticket for those who are denied to enter.
  • Your admission ticket will be visually checked by theater staff upon entry. Please detach your ticket from its stub and put it in the designated box.
  • Maintain a distance of at least one meter between yourself and others when queueing.
  • Please refrain from speaking loudly or eating in the hall, lobby, etc. Please also refrain from calling out to performers, etc.
  • In order to secure social distancing, please follow the instructions from the hall staff when leaving after the performance.
  • The smoking area is closed for the time being.
  • The order and delivery of silhouette-cutting works will be suspended for the time being.
  • Please refrain from waiting outside the stage doors to meet the performers and from making backstage visits and bringing gifts, etc.
  • The theater’s knee rug rental will be suspended for the time being. Please bring a (travelling) blanket to protect yourself against the cold.
  • The QR code of “COVID-19 Contact-Confirming Application (COCOA)”, issued by Ministry of Health, Labour and Welfare is posted in the lobby. We ask for your cooperation in registering the app designed to help reduce the spread of the virus.
  • Please turn off your mobile phone or smartphone during the performance. If you have the COCOA installed, please set the phone to silent mode.
  • When dining in a group
    Please note that the government has requested that “to prevent infection, when dining in a group, do it in a short time with a small number of people with whom you usually meet, family members, or close friends.”

Infection Control at the Hall

  • The performers and staff undergo body temperature and health checks.
  • For the health and safety of all visitors and theater staff, staff members will be wearing masks and may wear gloves if necessary.
  • To control airborne droplet dispersion, face shields may be used. An acrylic panel or transparent vinyl sheet may be installed, if necessary.
  • Hand sanitizer dispensers will be installed at the entrance, lobby, restrooms, etc.
  • The layout and the number of tables and seats in the lobby will be modified to ensure social distancing.
  • Cleaning, sanitation and ventilation of the venue will be thoroughly implemented.
  • Nursing personnel will be on standby at the venue from the opening to the end of the performance. Please report to the theater staff in case of sickness.

If any persons should be found infected with the novel coronavirus at the venue, we will inform you via the Japan Arts Council website (https://www.ntj.jac.go.jp/), and by other means. Please acknowledge that your name and contact address, etc. may be submitted to the local public health center. Also, please keep a record of the date of your theater visit, the name of the program and your seat number for your own reference.

Click here for more details. (Japanese)

(Updated January 29, 2021)

National Noh Theatre

Guidance for the Visitors

  • Please refrain from attending if any of the following applies:
    • - Your body temperature measures 37.5℃ (99.5℉) or higher or higher than your normal temperature;
    • -You are experiencing symptoms such as cough and/or sore throat;
    • -You have close contact with people who are infected with novel coronavirus;
    • Within the previous two weeks you have visited any countries/regions for which entry restrictions or a quarantine period after entry are required by the national government.
  • No entry without wearing a mask. Please ensure thorough implementation of coughing etiquette.
  • Please comply with hand hygiene recommendations for hand washing and sanitizing.
  • Please acknowledge that you may be requested to submit your name, contact address, etc. when purchasing at the Box office Ticket Counter.
  • Temperature screening will be done upon arrival at the entrance of the theater. In cases of suspected infection, we may ask guests for an additional temperature/health check, or refuse entry of those with a temperature of 37.5℃ or higher. We will refund the full cost of the ticket for those who are denied to enter.
  • Your admission ticket will be visually checked by theater staff upon entry. Please detach your ticket from its stub and put it in the designated box.
  • Maintain a distance of at least one meter between yourself and others when queueing.
  • Please refrain from speaking loudly in the hall, lobby, etc.
  • Please refrain from eating in the hall and lobby.
  • Please refrain from waiting outside the stage doors to meet the performers and from making backstage visits and bringing gifts etc.
  • The use of coin lockers and the rental of knee rugs will be suspended for the time being.
  • The QR code of “COVID-19 Contact-Confirming Application (COCOA)”, issued by Ministry of Health, Labour and Welfare is posted in the lobby. We ask for your cooperation in registering the app designed to help reduce the spread of the virus.
  • Please turn off your mobile phone or smartphone during the performance. If you have the COCOA installed, please set the phone to silent mode.
  • When dining in a group
    Please note that the government has requested that “to prevent infection, when dining in a group, do it in a short time with a small number of people with whom you usually meet, family members, or close friends.”

Infection Control at the Theatre

  • The performers and staff undergo body temperature and health checks.
  • For the health and safety of all visitors and theater staff, staff members will be wearing masks and may wear gloves if necessary.
  • To control airborne droplet dispersion, face shields may be used. An acrylic panel or transparent vinyl sheet may be installed, if necessary.
  • Hand sanitizer dispensers will be installed at theater doors, lobby, restrooms, etc.
  • The layout and the number of tables and seats in the lobby will be modified to ensure social distancing.
  • Cleaning, sanitation and ventilation of the venue will be thoroughly implemented.
  • Nursing personnel will be on standby at the venue from the opening to the end of the performance. Please report to the theater staff in case of sickness.

If any persons should be found infected with the novel coronavirus at the venue, we will inform you via the Japan Arts Council website (https://www.ntj.jac.go.jp/), and by other means. Please acknowledge that your name and contact address, etc. may be submitted to the local public health center. Also, please keep a record of the date of your theater visit, the name of the program and your seat number for your own reference.

Click here for more details. (Japanese)

(Updated January 29, 2021)

 
National Bunraku Theatre

Guidance for the Visitors

  • Please refrain from attending if any of the following applies:
    • - Your body temperature measures 37.5℃ (99.5℉) or higher or higher than your normal temperature;
    • - You are experiencing symptoms such as cough and/or sore throat;
    • - Within the previous two weeks you have visited any countries/regions for which entry restrictions or a quarantine period after entry are required by the national government.
  • No entry without wearing a mask. Please ensure thorough implementation of coughing etiquette.
  • Please comply with hand hygiene recommendations for hand washing and sanitizing.
  • Please acknowledge that you may be requested to submit your name, contact address, etc. when purchasing at the Box Office.
  • Temperature screening will be done upon arrival at the entrance of the theater. In cases of suspected infection, we may ask guests for an additional temperature/health check, or refuse entry of those with a temperature of 37.5℃ or higher. We will refund the full cost of the ticket for those who are denied to enter.
  • Your admission ticket will be visually checked by theater staff upon entry. Please detach your ticket from its stub and put it in the designated box.
  • Maintain a distance of at least one meter between yourself and others when queueing.
  • Please refrain from speaking loudly in the hall, lobby, etc. Please also refrain from conversing while seated, calling out to performers, etc.
  • The smoking area is closed for the time being.
  • Please refrain from eating in the hall and lobby. Please use the free rest area for meals.
  • Please refrain from waiting outside the stage doors to meet the performers and from making backstage visits and bringing gifts, etc.
  • The QR codes of “COVID-19 Contact-Confirming Application (COCOA)”, issued by Ministry of Health, Labour and Welfare, and “Osaka COVID-19 Tracing System” issued by the Osaka Prefectural Government, are posted in the lobby. We ask for your cooperation in registering the apps designed to help reduce the spread of the virus.
  • Please turn off your mobile phone or smartphone during the performance. If you have the COCOA installed, please set the phone to silent mode.
  • When dining in a group
    Please note that the government has requested that “to prevent infection, when dining in a group, do it in a short time with a small number of people with whom you usually meet, family members, or close friends.”

Infection Control at the Theatre

  • The performers and staff undergo body temperature and health checks.
  • For the health and safety of all visitors and theater staff, staff members will be wearing masks and may wear gloves if necessary.
  • To control airborne droplet dispersion, face shields may be used. An acrylic panel or transparent vinyl sheet may be installed, if necessary.
  • Hand sanitizer dispensers will be installed at theater doors, lobby, restrooms, etc.
  • The layout and the number of tables and seats in the lobby will be modified to ensure social distancing.
  • Cleaning, sanitation and ventilation of the venue will be thoroughly implemented.
  • Nursing personnel will be on standby at the venue from the opening to the end of the performance. Please report to the theater staff in case of sickness.
  • The theater’s knee rug and cushion rental will be suspended for the time being.

If any persons should be found infected with the novel coronavirus at the venue, we will inform you via the Japan Arts Council website (https://www.ntj.jac.go.jp/), and by other means. Please acknowledge that your name and contact address, etc. may be submitted to the local public health center. Also, please keep a record of the date of your theater visit, the name of the program and your seat number for your own reference.

In order to enjoy Bunraku safely in the Theatre, please click here for an easy-to-understand video ‘Guidance for the Visitors’ (Japanese audio with Japanese subtitles) that summarizes the requests to visitors.

Click here for more details. (Japanese)

(Updated January 29, 2021)