COVID-19 Safety Guidelines
To ensure the safety of our guests, performers and staff, our theaters have implemented COVID-19 infection prevention measures.
Please read through the guideline below before your visit.
- National Theatre
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For Visitors
We kindly ask for your cooperation in the following infection prevention measures.
- Please refrain from visiting the Theatre if any of the following applies:
- Your body temperature measures over 37.5℃ (99.5℉) or significantly higher than your normal temperature.
- You are experiencing symptoms such as coughing or sore throat. - You have been in close contact with someone who has tested positive for COVID-19.* We will refund the full cost of the ticket for the reasons above.
In this case, please call the Box Office in advance.BOX OFFICE +81-3-3230-3000. (Domestic call: 0570-07-9900/03-3230-3000)
- We appreciate your cooperation in hand washing and hand disinfection.
- Temperature screening will be done upon arrival at the entrance. We may ask you for an additional temperature/health check or refuse entry if your body temperature measures 37.5℃ (99.5℉) or higher.
- Please maintain a physical distance between yourself and others.
- Please refrain from calling out to performers during a performance.
- The smoking area is closed for the time being.
- Please refrain from eating in the auditorium. Please use the restaurant, cafeterias, lobby, and free rest areas for meals.
- Please refrain from waiting outside the stage doors to meet the performers, making backstage visits, and bringing gifts.
Our Efforts
- The performers and staff undergo body temperature and health checks.
- The staff disinfecting their hands and fingers will cut the stub at the entrance.
- To control airborne droplet dispersion, we may install an acrylic panel and so on, if necessary.
- Hand sanitizers are available at entrance doors and in the lobby and restrooms, etc.
- The layout and the number of tables and seats in the lobby will be modified to ensure a distance.
- Cleaning, disinfection, and ventilation of the venue will be thoroughly implemented.
- Nursing personnel will stand by at the venue from the opening to the end of a performance. Please inform the theater staff when you are feeling unwell.
Click here for more details. (Japanese only)(Updated March 13, 2023)
- National Engei Hall
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The National Engei Hall implements infection prevention measures complying with the COVID-19 prevention guidelines issued by the Association of Public Theaters and Halls in Japan as well as the Japan Arts Council. Please note that we may limit the ticket sales or cancel performances depending on future developments. We kindly ask for your cooperation and understanding in practicing thorough infection control measures.
For Visitors
- Please refrain from visiting the Theatre if any of the following applies:
- Your body temperature measures over 37.5℃ (99.5℉) or significantly higher than your normal temperature.
- You are experiencing symptoms such as coughing or sore throat. - You have been in close contact with someone who has tested positive for COVID-19.* We will refund the full cost of the ticket for the reasons above.
In this case, please call the Box Office in advance.BOX OFFICE +81-3-3230-3000. (Domestic call: 0570-07-9900/03-3230-3000)
- Please cover your mouth and nose when you cough or sneeze. We also appreciate your cooperation in hand washing and hand disinfection.
- Temperature screening will be done upon arrival at the entrance. We may ask you for an additional temperature/health check or refuse entry if your body temperature measures 37.5℃ (99.5℉) or higher.
- Please maintain a distance between yourself and others in a queue and other crowded situations.
- Please refrain from speaking loudly in the auditorium and lobby. Please also refrain from calling out to performers during a performance.
- Please refrain from eating in the auditorium.
- Please refrain from eating in the auditorium. Please also refrain from making a loud voice, such as calling out to performers.
- The smoking area is closed for the time being.
- Please refrain from waiting outside the stage doors to meet the performers and making backstage visits.
- To prevent overcrowding at the end of a show, you may be asked to wait at your seat before leaving. Please follow the instructions from the hall staff.
- We also ask for your cooperation in preventing infection outside the facility before and after the performances: avoiding overcrowded trains and buses, refraining from eating out or meeting in a group, and so on.
Our Efforts
- The performers and staff undergo body temperature and health checks.
- For the health and safety of all visitors and theater staff, staff members will wear masks and gloves if necessary.
- To control airborne droplet dispersion, staff members may wear face shields, or we may install an acrylic panel or transparent vinyl sheet if necessary.
- Hand sanitizers are available at entrance doors and in the lobby and restrooms, etc.
- The layout and the number of tables and seats in the lobby will be modified to ensure a distance.
- Cleaning, disinfection, and ventilation of the venue will be thoroughly implemented.
- Nursing personnel will stand by at the venue from the opening to the end of a performance. Please inform the theater staff when you are feeling unwell.
Click here for more details. (Japanese only)(Updated March 13, 2023)
- National Noh Theatre
-
For Visitors
- Please refrain from visiting the Theatre if any of the following applies:
- Your body temperature measures over 37.5℃ (99.5℉) or significantly higher than your normal temperature.
- You are experiencing symptoms such as coughing or sore throat. - You have been in close contact with someone who has tested positive for COVID-19.* We will refund the full cost of the ticket for the reasons above.
In this case, please call the Box Office in advance.BOX OFFICE +81-3-3230-3000. (Domestic call: 0570-07-9900/03-3230-3000)
- We appreciate your cooperation in hand washing and hand disinfection.
- Temperature screening will be done upon arrival at the entrance. We may ask you for an additional temperature/health check or refuse entry if your body temperature measures over 37.5℃ (99.5℉) or significantly higher than your normal temperature.
- Please maintain a distance between yourself and others in a queue.
- Please refrain from having a conversation in a loud voice in the auditorium and lobby.
- Please refrain from eating in the auditorium and lobby.
- Please refrain from waiting outside the stage doors to meet the performers, making backstage visits, and bringing gifts.
- We kindly encourage you to go straight to our theater and return directly home to prevent infection.
Our Efforts
- The performers and staff undergo body temperature and health checks.
- To control airborne droplet dispersion, we may install an acrylic panel and so on, if necessary.
- Hand sanitizers are available at the entrance and in the lobby and restrooms, etc.
- The layout and the number of tables and seats in the lobby will be modified to ensure a distance.
- Cleaning, disinfection, and ventilation of the venue will be thoroughly implemented.
- Nursing personnel will stand by at the venue from the opening to the end of a performance. Please inform the theater staff when you are feeling unwell.
If any persons should be infected with COVID-19 at the Theatre, we will notify you on the Japan Arts Council website (https://www.ntj.jac.go.jp/) and by other appropriate means. We encourage you to keep a record of your visit: the date, program’s name, and seat number.
Click here for more details. (Japanese only)(Updated March 13, 2023)
- National Bunraku Theatre
-
For Visitors
We kindly ask for your cooperation in the following infection prevention measures.
- Please refrain from visiting the Theatre if any of the following applies:
- Your body temperature measures over 37.5℃ (99.5℉) or significantly higher than your normal temperature.
- You are experiencing symptoms such as coughing or sore throat. - You have been in close contact with someone who has tested positive for COVID-19.* We will refund the full cost of the ticket for the reasons above.
In this case, please call the Box Office in advance.BOX OFFICE +81-3-3230-3000. (Domestic call: 0570-07-9900/03-3230-3000)
- We appreciate your cooperation in hand washing and hand disinfection.
- Temperature screening will be done upon arrival at the entrance. We may ask you for an additional temperature/health check or refuse entry if your body temperature measures 37.5℃ (99.5℉) or higher.
- Please maintain a distance between yourself and others in a queue.
- Please refrain from speaking loudly in the auditorium and lobby. Please also refrain from calling out to performers.
- The smoking area is closed for the time being.
- Please refrain from eating in the auditorium and lobby. Please use the free rest areas for meals.
- Please refrain from waiting outside the stage doors to meet the performers, making backstage visits, and bringing gifts.
Our Efforts
- The performers and staff undergo body temperature and health checks.
- The staff disinfecting their hands and fingers will cut the stub at the entrance.
- To control airborne droplet dispersion, staff members may wear face shields, or we may install an acrylic panel and so on, if necessary.
- Hand sanitizers are available at entrance doors and in the lobby and restrooms, etc.
- The layout and the number of tables and seats in the lobby will be modified to ensure a distance.
- Cleaning, disinfection, and ventilation of the venue will be thoroughly implemented.
- Nursing personnel will stand by at the venue from the opening to the end of a performance. Please inform the theater staff when you are feeling unwell.
Click here for more details. (Japanese only)(Updated March 13, 2023)